We welcome questions, suggestions, and corrections. Use this page to find the right way to reach us.

General Inquiries

For general questions, feedback, or suggestions about Fediview content:

Email: hello@fediview.com

We aim to respond within a few business days. Please be specific about what page or topic you’re writing about.

Content Corrections

Found an error? We appreciate corrections and take accuracy seriously.

Email: corrections@fediview.com

When reporting an error, please include:

  • The page URL where you found the issue
  • What’s incorrect
  • What the correct information should be (with a source if possible)

Security Issues

For security-related concerns about our website:

Email: security@fediview.com

See our security page for our security policy and reporting guidelines.

What We Can Help With

Good reasons to contact us:

  • Suggesting new topics or guides
  • Reporting errors or outdated information
  • Asking clarifying questions about our content
  • Providing feedback on usability or clarity
  • Requesting accessibility improvements

We cannot help with:

  • Technical support for Mastodon or other fediverse software (contact your instance admin)
  • Account recovery or instance-specific issues (contact the relevant instance)
  • Client or tool support (contact the tool’s developers)
  • Legal disputes or takedown requests (see Terms)

Response Times

We’re a small team and respond as quickly as we can:

  • General inquiries: 2-5 business days
  • Content corrections: 1-3 business days for acknowledgment; fix timeline varies
  • Security issues: 24-48 hours for initial response

Complex requests may take longer. If you haven’t heard back in a reasonable time, feel free to follow up.

Before You Write

You might find your answer faster by checking:

  • FAQ — Common questions about Fediview and the fediverse
  • Articles — In-depth guides on specific topics
  • Tools — Information about clients and utilities

Privacy Note

When you email us, we’ll receive your email address and message content. We use this only to respond to your inquiry and don’t add you to any mailing lists without explicit consent. See our privacy policy for details.

Frequently Asked Questions

Do you offer consulting or custom support?

Fediview is an informational resource, not a consulting service. All our content is freely available on the site.

Can I request a guide on a specific topic?

Yes! We consider all topic suggestions. We can't guarantee we'll cover everything requested, but we track suggestions and prioritize based on community interest.

How do I report a broken link?

Email corrections@fediview.com with the page URL and which link is broken. We'll fix it as soon as possible.

Can I interview someone from Fediview?

Contact us at hello@fediview.com with details about your publication and what you'd like to discuss. We'll consider requests on a case-by-case basis.

Thank you for taking the time to reach out. Your feedback helps us improve Fediview for everyone.